Crane NSA

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Get in Touch

Fax:
812.854.6783
DSN:
482.1297 or 482.3297
DSN FAX:
482.6783
See Stores Near You

Store Hours

Normal Hours
Sun
CLOSED
Mon
CLOSED
Tues
1000 - 1800
Weds
1000 - 1800
Thurs
1000 - 1800
Fri
1000 - 1800
Sat
0830 - 1400
Your Store Map Icon

300 Highway 361, Bldg 1894
NSA Crane, IN 47522-5001
United States

Store Information & Holiday Hours

Special Hours

Week of Christmas:

December 19, 2021 (Sunday before Christmas)  CLOSED

December 20, 2021 (Monday before Christmas)  OPEN (1000-1800)

December 21-23, 2021 (Tues. - Thurs. before Christmas)  OPEN (1000-1800)

December 24, 2021 (Friday CHRISTMAS EVEOPEN (0830-1400)

December 25, 2021 (Saturday CHRISTMAS DAYCLOSED

 

Week of New Years:

December 28-31, 2021 (Tues. - Fri., New Years’ Eve)  OPEN NORMAL HOURS

January 1, 2022 (Saturday, NEW YEARS’ DAYCLOSED

January 4, 2022 (Tuesday after New Years’ Day)  RESUME NORMAL SCHEDULE

Items on Sale

Your Everyday Savings (YES!)

The YES! program provides great savings on a daily basis for many of the items you buy most frequently. Learn more about the YES! program.

Sidewalk Sales

No sidewalk sales at this time.

Department Telephone Numbers

Grocery: 812.854.1297 ext. 3207

Special Information

Your NSA Crane Commissary is here to serve you.  We are a small store with an amazing variety of products on our shelves. We appreciate you and your service.

 

Express Line Newsletter

If you would like to be placed on our email contact list to receive information on events happening at NSA Crane Commissary. Email us at: cranenswc.commissary@deca.mil and type 'subscribe' in the subject line.

 

Thank You

Thank you for making our commissary your primary grocery store. We are honored to support you and your family's grocery needs!

 

Crane Commissary

CLICK2GO: 812.854.1297 ext. 3425 

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SHOP on line with Click-2-Go

https://www.commissaries.com/shopping/click-2-go

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  • Commissary CLICK2GO is live! 
  • Online payment only. We accept: Visa, Discover, American Express and MasterCard
  • The $4.95 service fee has been waived for all patrons
  • No minimum order size or dollar amount required and customers can order 24/7 up to six days in advance

Benefits to using service:

  • Solution for patrons who need assistance 
  • Assists patrons with staying on budget as customers can view estimated prices, the sales and promotion flyer, digital coupons, etc. 
  • Provides the utmost convenience:
    • Method of payment – online only
    • Offer substitutions for out of stock items. Customers can request: same brand different price, same size different brand, etc.
    • Commissary CLICK2GO displays item descriptions & ingredients
    • Customers can view their order history for ease in re-ordering desired products
    • Customers can avoid waiting in line at checkout 
  • Freshness of your grocery items:
    • Product is stored in appropriate containers (chill, freeze or ambient temperature) prior to picking up
    • Quality check is performed prior to your arrival 
  • Online grocery shopping encourages meal planning by allowing patrons to plan ahead
  • Commissary CLICK2GO offers robust recipe features
     
    Commissary CLICK2GO
     
    Making the benefit more convenient for you!
    Let your commissary team do your shopping for you! It is as easy as – order online – choose your time – pick up curbside! Fast and easy!
     
    https://www.commissaries.com/shopping/click-2-go
     
    For more information please visit:

Commissary CLICK2GO FAQs

 How do I find my Military DOD ID Number?

  1. How do I place a Commissary CLICK2GO order?
  • Access CLICK2GO from your computer/mobile device by logging into your shop.commissaries.com account. If you don’t already have an account you can register on the login page.
  • Choose your preferred commissary location
  • Search for products by name or select the department and category links to browse our virtual aisles
  • When you’re ready, choose your pickup time and complete checkout. 

2.     What should I bring to pick up my order?

  • Your military ID or authorized agent card is required
  • Confirmation email 

3.     Do I pay for my order online or at the time of pickup?

  • Payment is collected online. Your total payment may be slightly different (either higher or lower) than your estimated total shown online due to random weight items such as produce and meat. Additionally, DeCA's pricing policy, similar to that of retail grocery chains providing this service, is to charge you the item price in effect on the day and time of pickup. 

4.     What forms of payment do you accept?

  • Debit, Visa, MasterCard, American Express and Discover
  • We do NOT accept cash, check, EBT/WIC vouchers 

5.     Will I be charged a service fee when using Commissary CLICK2GO?

1.     the $4.95 service fee has been waived for all patrons

2.     no minimum order size or minimum dollar amount required.

 

6.     What are Crane Commissary’s CLICK2GO operating hours?

  • Tuesday – Friday, 11 am / 5 pm 
  • Orders can be placed 24 hours a day, up to six days in advance of the desired pickup date. 

7.     How soon can I pick up my order?

  • There is a minimum six-hour lead-time from the time the order is submitted to the time of curbside pickup. For example, an order submitted at 5am can be picked up the same day as early as 11am
  • Orders placed after 11am will default to the next available pickup time the following day. 

8.     What happens if I am going to be late?

  • If you are running late or will be unable to pick up your order altogether, contact your CLICK2GO commissary via email or phone. That information is located on your confirmation email. The store will accommodate your schedule. 

9.     Should I tip the person handling my order when I pick up my groceries?

  • No, Commissary CLICK2GO employees are not allowed to accept tips. 

10. How do I cancel my Commissary CLICK2GO order?

  • You can cancel an order up to 4.5 hours prior to your reserved pickup time
     

    1. Log into shop.commissaries.com account
    2. Select “My Account” then select “My Orders”
    3. Select the order you want to cancel then scroll down and click "Cancel Order"
    4. Select “Yes” to continue 

11. How Do I add notes to my order?

  • To input notes for specific substitution requests or to add additional comments please select the grocery cart in the top right corner of the screen
  • Scroll down and select “View Full List”
  • From the drop-down arrow, select your substitution preference and provide any additional instructions in the “Add Notes” section. 

12. How does Commissary CLICK2GO substitute out of stock items?

  • You are able to make substitutions for all items or individual items in your order. You are also able to make specific substitution requests by adding notes to your order. 
  • We will substitute a like item in the closest size and price of the actual item ordered.
  • If you do not approve of the substituted item it can be deleted from your order at curbside.
  • Most items sold in the commissary are available on CLICK2GO. If you know an item is sold in the store, but cannot find it on the website, ask for it in the comments box. And if that item is available we will add it to you order. 

13. Does Commissary CLICK2GO accept coupons?

  • Yes, digital coupons on the DeCA Rewards Card. Paper coupons are not accepted at this time.
  • For Rewards Card coupons to be applied to your order please clip the coupon before you add that desired item to your basket.
  • Please add your Rewards Card number in the notes section. 

14. How do I return an item?

  • Per our return policy, returns must be handled inside the commissary at customer service. 

15. Can I use my personal reusable bags?

  • Yes. If you would like us to use paper or reusable bags rather than plastic please let us know by adding comments to your order.
     

Helpful Hints

  • If you encounter website performance issues please switch to a different browser to improve your Commissary CLICK2GO experience. Supporting browsers:
  • Chrome, Edge, Firefox and Safari.

Crane Commissary CLICK2GO: 812.854.1297 ext. 3425 

 

 

“To be THE grocery provider of choice for our eligible patrons – delivering a vital benefit exclusively for our military community and their families.”

Guest Rules

100% Military ID check is in effect - no visitor's until further notice. Limited to 25 patrons at one time, effective March 3, 2021. This is subject to change at any time due to changes in readiness posture related to COVID-19.

DeCA has implemented a mandatory mask mandate. All that enter the Commissary are required to wear a mask, the mask must cover above the nose and below the chin. This mandate includes but is not limited to employees, contractors, workers and patrons. Please contact the store management team for more information 812.854.1297 ext. 3207 or email cranenswc.commissary@deca.mil .

Special Order Information

Orders are prepared at Fort Knox Commissary and delivered to NSA Crane Commissary on Tuesday and Thursday mornings.

Call 812.854.1297 ext. 3207 or email cranenswc.commissary@deca.mil to order.

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