Fort Campbell

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Store Phone:
Fax:
270.798.4932
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Store Hours

Normal Hours are as follow:
Sun
1000 - 1900
Mon
0800 - 2000
Tues
0800 - 2000
Weds
0800 - 2000
Thurs
0800 - 2000
Fri
0800 - 2000
Sat
0800 - 2000
Early Bird Hours are as follow:
Sun
0900 - 1000
Mon
0700 - 0800
Tues
0700 - 0800
Weds
0700 - 0800
Thurs
0700 - 0800
Fri
0700 - 0800
Sat
0700 - 0800
Deli/Bakery/Sushi Hours
Sun
1000 - 1900
Mon
0800 - 2000
Tues
0800 - 2000
Weds
0800 - 2000
Thurs
0800 - 2000
Fri
0800 - 2000
Sat
0800 - 2000
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2606 Indiana Avenue
Fort Campbell, KY 42223-5639
United States

Store Information & Holiday Hours

Special Hours

COVID-19  INFO  FACE COVERS: 

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DeCA is adhering to 100% wear of masks for all persons in a DeCA facility, to ensure employee and patron safety and to safeguard DeCA’s mission to deliver a vital benefit of the military pay system.

Due to the fluctuating and unpredictable nature of COVID cases in the United States and Overseas, all persons, regardless of vaccination status, will wear a mask while inside DeCA facilities and continue to maintain a physical distance consistent with applicable CDC and DoD Force Health Protection guidance. DeCA’s policy is consistent with current guidance released by the Centers for Disease Control and Prevention (CDC) issued July 27, 2021, and the Deputy Secretary of Defense Memorandum, “Updated Guidance for all DOD Installations and Other Facilities,” July 28, 2021. DeCA’s 100% mask policy for all persons in a DeCA facility could be stricter than an Installation Commander's guidance on this subject based on risk to mission and to the force. DeCA will continue to follow DoD Guidance issued directly to the Defense Agencies as stated. 

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COVID-19  INFO  FACE COVERS:  

Indoor. Effective immediately, all Service members, Federal employees, onsite contractor employees, and visitors, regardless of vaccination status, are required to wear a mask in an indoor setting on Fort Campbell, KY, in accordance with Center for Disease Control and Prevention (CDC) and DoD/DA Force Protection Guidance.

Outdoor. Effective immediately, all Service members, Federal employees, onsite contractor employees, and visitors, whom are not fully vaccinated are required to wear a mask outdoors on Fort Campbell, KY.  Fully Vaccinated personnel are not required to wear a mask outdoors on Fort Campbell, KY.

ID Cards will be no-touch scanned at the registers or a self-checkout counters. 

Guests are allowed to enter the store with the sponsor but only the sponsors can shop. 

Social Distancing of a minimum of 6 feet is required at all times when possible.

Items on Sale

Sales Highlights

Learn more about click this link: current promotions.

  • Your Everyday Savings (YES!)
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  • The YES! Program provides great savings on a daily basis for many of the items you buy most frequently. We have lowered prices on hundreds of items across the store.
  • Register your Commissary Rewards Card to open the door to thousands of digital coupons redeemable at any commissary. Mobile applications for both Apple and Android platforms allow customers access to their account, review and select coupons and find store information such as hours of operation and phone numbers.
  • Find coupons and coupon links for hundreds of products.
  • Look at the biweekly featured items and sales flyer. Authorized shoppers can login to see the biweekly featured items and sales flyer with discounted products; every two weeks it reflects products as they go on sale.
  • More and more commissary store brands are hitting the shelves offering patrons much more value for their dollar. Currently thousand products are on store shelves offering patrons the same quality for a lower cost. Buy Freedom's Choice for food products, HomeBase for nonfood items, and Top Care for first aid supplies, vitamins, over the counter medications, and beauty care. Store brands are a high-quality, low-cost alternative to national brands. 

 

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  •         https://www.commissaries.com/shopping/click-2-go
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  • Commissary CLICK2GO, the Defense Commissary Agency’s new online ordering:

    “This service really speaks to the needs of our customers who can now plan, order and pay for their purchases on-line and then just drive to the store to get them without having to get out of their vehicle,” said (store director’s last name).

    Here’s a brief rundown of Commissary CLICK2GO’s features:

  • Easy-to-use navigation and search functions to help customers plan healthy meals and take care of their family’s needs
  • Enhanced product information
  • Robust recipe features
  • Featured sales and promotions
  • Upgraded mobile-friendly experience
  • No service fee (it was waived on all orders for a limited time starting June 28)Information on how the service works is found on www.commissaries.com with dedicated sections such as “How CLICK2GO Works.” First-time customers will need to create an account.
  • In step with grocery shopping trends, DeCA is working to bring on-line ordering, payment and pick-up options to all commissary-eligible patrons. In early June the agency announced plans to expand Commissary CLICK2GO to all 236 commissaries worldwide, and the rollout status can be found on the agency’s web site.

    “We encourage all our shoppers to access the CLICK2GO page on commissaries.com to learn more about it”. 

    Customers use a computer or mobile device to make their orders online where they select from commissary products offered based on the store’s stock assortment. After products are selected, the shopper selects a pickup time and pays for their order. At their appointed time they park in designated parking spaces where commissary workers bring their groceries. The commissary CLICK2GO will begin accepting internet orders on August 2 for August 4 pickups.

Sidewalk Sales

No sidewalk sales at this time.

Department Telephone Numbers

Store Phone Number: 270-640-4008

Secretary: x 3004

Store Director: x 3001

Asst. Commissary Officer: x 3002

Store Manager (Perishable Chill/Frozen Items): x 3011

Store Manager (Semi-Perishable All Shelf Stable Items): x 3010

Grocery Manager: x 3009

Produce Manager: x 3008

Meat Manager: x 3007

Customer Service Manager: x 3012

Deli/Bakery Manager: x 3327

Special Information

Commissary CLICK2GO:

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                                           SHOP on line 

                                         at Click-2-Go

           https://www.commissaries.com/shopping/click-2-go

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  • Commissary CLICK2GO is live! 
  • Online payment only. We accept: Visa, Discover, American Express & MasterCard
  • The $4.95 service fee has been waived for all patrons
  • No minimum order size or dollar amount required and customers can order 24/7 up to six days in advance

Benefits to using service:

  • Solution for patrons who need assistance
     
  • Assists patrons with staying on budget as customers can view estimated prices, the sales and promotion flyer, digital coupons, etc.
     
  • Provides the utmost convenience:
    • Method of payment – online only
    • Offer substitutions for out of stock items. Customers can request: same brand different price, same size different brand, etc.
    • Commissary CLICK2GO displays item descriptions & ingredients
    • Customers can view their order history for ease in re-ordering desired products
    • Customers can avoid waiting in line at checkout
       
  • Freshness of your grocery items:
    • Product is stored in appropriate containers (chill, freeze or ambient temperature) prior to picking up
    • Quality check is performed prior to your arrival
       
  • Online grocery shopping encourages meal planning by allowing patrons to plan ahead
  • Commissary CLICK2GO offers robust recipe features
     
    Commissary CLICK2GO
     
    Making the benefit more convenient for you!
    Let your commissary team do your shopping for you! It is as easy as – order online – choose your time – pick up curbside! Fast and easy!
     
    https://www.commissaries.com/shopping/click-2-go
     
    For more information please visit:

Commissary CLICK2GO FAQs

 How do I find my Military DOD ID Number?

  1. How do I place a Commissary CLICK2GO order?
  • Access CLICK2GO from your computer/mobile device by logging into your shop.commissaries account. If you don’t already have an account you can register on the login page.
  • Choose your preferred commissary location
  • Search for products by name or select the department and category links to browse our virtual aisles
  • When you’re ready, choose your pickup time and complete checkout
     
  1. What should I bring to pick up my order?
  • Your military ID or authorized agent card is required
  • Confirmation email
     
  1. Do I pay for my order online or at the time of pickup?
  • Payment is collected online. Your total payment may be slightly different (either higher or lower) than your estimated total shown online due to random weight items such as produce and meat. Additionally, DeCA's pricing policy, similar to that of retail grocery chains providing this service, is to charge you the item price in effect on the day and time of pickup.
     
  1. What forms of payment do you accept?
  • Debit, Visa, MasterCard, American Express and Discover
  • We do NOT accept cash, check, EBT/WIC vouchers
     
  1. Will I be charged a service fee when using Commissary CLICK2GO?

      1. the $4.95 service fee has been waived for all patrons
      2. is no minimum order size or minimum dollar amount required.
  1. What are Commissary CLICK2GO’s operating hours?
  • Monday – Friday, 11 am / 6 pm 
  • Orders can be placed 24 hours a day, up to six days in advance of the desired pickup date
     
  1. How soon can I pick up my order?
  • There is a minimum six hour lead-time from the time the order is submitted to the time of curbside pickup. For example, an order submitted at 5am can be picked up the same day as early as 11am
  • Orders placed after 11am will default to the next available pickup time the following day
     
  1. What happens if I am going to be late?
  • If you are running late or will be unable to pick up your order altogether, contact your CLICK2GO commissary via email or phone. That information is located on your confirmation email. The store will accommodate your schedule.
     
  1. Should I tip the person handling my order when I pick up my groceries?
  • No, Commissary CLICK2GO employees are not allowed to accept tips.
     
  1. How do I cancel my Commissary CLICK2GO order?
  • You can cancel an order up to 4.5 hours prior to your reserved pickup time

    1. Log into shop.commissaries account
    2. Select “My Account” then select “My Orders”
    3. Select the order you want to cancel then scroll down and click "Cancel Order"
    4. Select “Yes” to continue
       
  1. How Do I add notes to my order?
  • To input notes for specific substitution requests or to add additional comments please select the grocery cart in the top right corner of the screen
  • Scroll down and select “View Full List”
  • From the drop-down arrow, select your substitution preference and provide any additional instructions in the “Add Notes” section
     
  1. How does Commissary CLICK2GO substitute out of stock items?
  • You are able to make substitutions for all items or individual items in your order. You are also able to make specific substitution requests by adding notes to your order. 
  • We will substitute a like item in the closest size and price of the actual item ordered.
  • If you do not approve of the substituted item it can be deleted from your order at curbside.
  • Most items sold in the commissary are available on CLICK2GO. If you know an item is sold in the store, but cannot find it on the website, ask for it in the comments box. And if that item is available we will add it to you order.
     
  1. Does Commissary CLICK2GO accept coupons?
  • Yes, digital coupons on the DeCA Rewards Card. Paper coupons are not accepted at this time.
  • For Rewards Card coupons to be applied to your order please clip the coupon before you add that desired item to your basket.
  • Please add your Rewards Card number in the notes section
     
  1. How do I return an item?
  • Per our return policy, returns must be handled inside the commissary at customer service.
     
  1. Can I use my personal reusable bags?
  • Yes. If you would like us to use paper or reusable bags rather than plastic please let us know by adding comments to your order.
     

Helpful Hints

  • If you encounter website performance issues please switch to a different browser to improve your Commissary CLICK2GO experience. Supporting browsers: Chrome, Edge, Firefox and Safari.

Self-Service Bagging

A Self-Service Bagging Lane is now available at check stand # 11 and # 12 for customers who prefer to bag their own groceries. Baggers for carry-out are available on request.

Cut Flowers

We now offer cut flowers at great prices. Pick up fresh flowers today for that special occasion for someone or just to brighten your day.

Organic Food Products

We carry many organic products throughout the Commissary. They are easily identified on store shelves by the small green signs displaying the organic seal of the USDA (United States Department of Agriculture). Find a wide variety of organic items ranging from organic milk, eggs, soups, yogurts, frozen veggies, cereals, frozen pizzas, enchiladas, shampoos, conditioners, and body lotions.

Gift Cards

We have Commissary Gift Cards available in denominations of $25 or $50 and there are no added fees.

Commissary Savings

Additional savings are just a click away with the Commissary Rewards Card.

Guest Rules

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  • All Patron IDs will have to be visually manual validated 
  • Veteran Service Fee will be applied to Commercial EFT transactions
  • Loyalty Card including Alternate ID will not be available
  • New Digital coupon clipping will not be available thru Customer Portal (eCom website)
  • Existing clipped digital coupons will NOT be applied at POS
  • Paper Coupons will be processed at the POS
  • CSR's will not be able to scan receipt to process return
  • Manual Returns should be able to be credited back to debit/credit if lane is connected to Connected Payments
  • Non receipted return over $5.00 amount will go on store gift card

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How long does it take a store to restock its shelves based on product availability? 

Stores can restock overnight if the products are available in the CDCs and state-side storage facilities. We are monitoring our items sales daily and fully prepared to ship product if quantities run low prior to the next scheduled shipment.

How is the Commissary addressing replenishing stock?

The commissary management assures patrons shelves will continue to be stocked and product availability will be maintained and secured. Deliveries have been increased to the store to ensure product availability, particularly on items that are in high demand such as disinfectant wipes and toilet paper. From a product availability standpoint, the commissary is continually working with industry suppliers and installation senior leadership to support the needs of the Fort Campbell community.

How are we protecting Commissary customers and employees?

In addition to requiring face coverings for employees and customers, commissaries have implemented the following operational policies to help make stores safer during this pandemic:

  • We installed clear, acrylic sneeze shields in all regular checkout lanes to add extra protection for customers and employees.
  • Commissary personnel are wiping down with sanitizing solution checkout stand areas, product display glass cases and handles and shopping carts.  Employees are practicing routine hand washing and other basic sanitation measures to reduce transmission risk.
  • Hand sanitizer is provided at each register and staff are encouraged to use it at the end of each patron transaction.
  • DeCA encourages its employees to closely monitor their health, and asks them to stay home if they, or someone in their household, are sick.
  • We have implemented, in unison with the installation, procedures regarding social distancing.
  • A “no visitors” policy was instituted to reduce the number of people in the stores.
  • Early bird hours were suspended to allow stores more time to clean and restock the store.
  • Cashiers no longer handle patron ID cards. Instead, customers will be asked to scan their own ID or cashiers can use the handheld scanner if available to scan bar code on IDs.
  • We encourage the use of credit or debit transactions to limit the use of cash and coins.
  • We work closely with local the public health assets on the installation to monitor transmission risk related to staff and patrons.
  • Commissaries have temporarily suspended the requirement to sign credit card receipts to prevent multi patron handling of the credit card reader pen.

As of January 1, 2020 the Department of Defense is proud to expand commissary privileges to:

     - Veterans awarded a Purple Heart

     - Veterans who are former prisoners of war

     - All veterans with a service-connected disability

     - Individuals assessed, approved, and designated as the primary family caregiver of eligible veterans under the Department of Veteran Affairs Program of Comprehensive Assistance for Family Caregivers.

Required Documentation:  Veterans will need a Veteran Health Identification Card (VHIC) that displays "Purple Heart", "Former POW", or "Service Connected" below the photo on the front of the card for installation and benefit access.  To obtain a VHIC card:  https://www.va.gov/healthbenefits/vhic/

 

Special Order Information

 

 

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